UTMB- Policies

Secure Site 
The security of the information regarding your order is very important to us. We use the Secure Socket Layer (SSL) protocol to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than the Bookstore. Once you enter the checkout page your computer will begin communicating with our server in secure mode. 
 
PRIVACY POLICY
The UTMB Bookstore ("The Bookstore"), respects your privacy and we will do our best to earn and keep your trust. This Privacy Policy identifies how we collect, use and protect the personal information you provide to us when you visit this site. By using The Bookstore site, you agree with the terms and conditions of this Privacy Policy and the Terms of Use.
 
What Information Do We Collect and How Is It Used?

• Information you actively submit to The Bookstore. You may choose to provide certain personal information to The Bookstore through this site. This personal information may include your name, address, telephone number, email address, SFA student ID number, and credit card information. You may be asked to provide this information when you register to create an account with The Bookstore, to place an order with The Bookstore, or to contact The Bookstore with a question or comment. We use this information to fulfill your orders for books and related merchandise, to provide customer support, and to communicate with you. 
   
  Except as described below, The Bookstore will not disclose your personal information to third parties who are not our affiliates without your consent. We do not sell or exchange customer lists or customer information for marketing purposes with unaffiliated third parties, and will not do so without your express permission.

We may also share all of the personal information we collect, described above, for business purposes with companies and individuals who provide servicing, administrative, marketing, and other services for us, or on our behalf. Companies we hire to provide such services are only permitted, by contract, to use your information for the performance of the specific services we have requested of them.
 
The Bookstore may disclose personal information to government and regulatory authorities as permitted or required by applicable law, to enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of The Bookstore, our users, or others.
 
The Bookstore is not responsible for the privacy practices or the content of other websites that may be linked to this site.

• Automatically collected information. The Bookstore's web servers automatically collect anonymous information about a visitor's IP address, browser type and referrer by reading this information from your browser. This information is collected in a database and is used to help us recognize you each time you return to our site. This information is automatically logged by most websites. 
   
• Information collected using cookies. The Bookstore may use various kinds of software devices, such as cookies to collect information about Internet use. These small files identify your browser and save information such as passwords so that Web sites can recognize you. You can set your browser to disable cookies, but some portions of this site (and other sites) may not work properly if you do this.

How Is Your Personal Information Protected?
The Bookstore maintains reasonable security procedures and practices appropriate to the nature of the information, to protect the personal information from unauthorized access, destruction, use, modification or disclosure. Nonaffiliated third parties are contractually obligated to maintain strict confidentiality, and are not permitted to use your personal information for marketing purposes, or for any purpose other than that we have requested of them.
 
How Can You Access Your Personal Information?
To access, correct or delete your personal information stored by The Bookstore, please log-in and click on the Log In link. 
 
How Will You Know If We Change Our Privacy Policy?
The Bookstore may, but is not required to, update this policy from time to time. Accordingly, you should periodically check this web site for any changes. 
 
If You Have Any Questions About This Privacy Policy:
 If you have any questions regarding our Privacy Policy, please contact your bookstore.Contact your bookstore.

TERMS OF USE

Use of this site will constitute your binding acceptance of the terms and conditions, as revised from time to time. If you do not wish to abide by these terms and conditions, cease using this web site.

All of the information, including without limitation to the design of this web site, and all information, text, graphics, software, HTML, .CGI and all source, object and other codes and scripts, in any format, used to implement, or are featured, (the "Material") on this web site are the property of the UTMB Bookstore (The Bookstore), or its licensors. The Material is for personal use only. Users may copy in electronic format or print in hard copy, the limited portions of the information displayed on this site for the sole and exclusive purpose of placing an order with The Bookstore. No user shall copy, modify, upload, download, transmit, publish, or otherwise distribute any portion of the Material, or create derivative content using it without the express prior written consent of The Bookstore.

You acknowledge and agree that The Bookstore provides this site, and its contents, on an "AS IS" and "AS AVAILABLE" basis. The Bookstore makes no representation or warranties of any kind with respect to the site, the contents thereof, appropriateness or fitness of use or merchantability. The Bookstore cannot and does not warrant that the information or merchandise provided through this site is accurate, complete or current.

It is not necessary to register to purchase products from this web site.

Our users are given the opportunity to 'opt-out' of receiving our newsletter or promotional materials at the point where we ask for the information. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by either following the unsubscribe link in the email message or by replying with "unsubscribe" in the subject line of the original email message.

If we decide to change our privacy policy, we will prominently post those changes on our web site so our users are always aware of what information we collect, how we use it, and the circumstances, if any, under which we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

The information provided through this site, including but not limited to the book listing, price, and availability, is subject to change without prior notice and at any time. The price information provided is not intended to and shall not be deemed to constitute a contract or an offer to form a contract, but is an advertisement for an offer. The Bookstore, its directors, officers, employees, agents, content providers and any and all third party involved in the development or maintenance of this site expressly disclaim any and all liability of any nature and kind.

The Bookstore reserves the right, in its sole discretion, to change, suspend or discontinue any or all-constituent parts of this site, including the availability thereof, effective upon publication on this site. The copyright laws of the United States and all applicable international treaties and conventions protect the Material on this site. All of the trademarks, graphics, logos, headers and names, which The Bookstore uses in connection with the web site, shall remain the exclusive property of The Bookstore.

REFUND POLICY 

The Bookstore will accept refunds and returns under the following circumstances:

• Textbooks: Students can receive a full refund within three (3) consecutive days of  the purchase with a  receipt. 
• Study Guides and test preparation manuals are non-refundable. No refunds or exchanges are accepted on software.
• All other merchandise may be returned within three (3) consecutive days of purchase with a receipt.
• New material must be returned in its original condition. Shrink-wrapped items can only be returned if unopened.
• A cash register receipt must accompany all refunds and returns.
• Medical equipment is not returnable.