UTMB Campus Store Rewards

Terms and Conditions

UTMB Campus Store Rewards is a loyalty program (also referred to as “the Program”) offered by the UTMB Bookstore to its customers. These terms and conditions form the agreement (the “Agreement”) between each customer that participates in the UTMB Campus Store Rewards (referred to as a “Member”) and the UTMB Bookstore and its participating affiliates (“Company”) with respect to the Program. You may contact the UTMB Bookstore at UTMB Bookstore, 914 Market Street, Galveston, Texas 77555-0936 or via phone at 409-772-1939 and email at utmb.bookstore@utmb.edu.


By participating in the UTMB Campus Store Rewards, Member agrees to the terms and conditions, rules, regulations, policies, and procedures of the Program available at bookstore.utmb.edu/Page/Rewards. Each member is responsible for remaining knowledgeable about the Program terms and conditions. The UTMB Bookstore reserves the right to change the terms and conditions of the Program or terminate the Program at any time without prior written notice. Communications about the UTMB Campus Store Rewards, including changes to the Program, will be posted on bookstore bookstore.utmb.edu/Page/Rewards.


UTMB Campus Store Rewards is open to all customers. Program membership is only available to individuals. Except for organizations participating in the Program, Program membership will not be available to corporations, businesses, charities, partnerships, enterprises, or any other entity, unless written approval is received in advance from the UTMB Bookstore, in its sole discretion. Member is responsible and liable for any tax consequences which may result from Member’s participation in the Program. Membership required at purchase to receive promotional pricing. Price adjustments are eligible only during that promotional pricing period.


Membership in the Program is free upon the initial purchase. Company reserves the right to refuse issuance of a UTMB Campus Store Rewards Card (the “Card”) to any customer who does not follow the enrollment procedures. Member should promptly notify the Program of any changes to Personal Information such as name, address, telephone numbers, and email address by visiting the UTMB Campus Store or calling the store at 409-772-1939.

The UTMB Bookstore reserves the right to cancel any UTMB Campus Store Rewards Cards for which it has incomplete, inaccurate, false or fictitious Personal Information and all UTMB Campus Store Rewards Bucks earned on that account will be forfeited.


The Card enables a Member of Balance Rewards to access sales and promotional pricing, earn UTMB Campus Store Rewards Bucks on certain purchases or behaviors (“Bucks”) and redeem Bucks on certain future purchases at the UTMB Bookstore. From time to time, special program offers will be made that will not be available in remote or mobile locations.


Member must provide his/her phone number associated with the UTMB Campus Store Rewards account or present his/her personal Card to the cashier at the UTMB Bookstore before the purchase transaction is completed in order to earn and/or redeem Bucks. Bucks have no fixed value, may not be redeemed for cash, and are not transferable to any other individual or entity. Any transfer or attempt to transfer Member‘s Card or Member’s Bucks shall result in automatic cancellation of the Card and revocation of Member’s Bucks. Any fraudulent or unauthorized use of the Card is strictly prohibited, and may result in termination or disqualification from the Program. The Card is not a credit card. The Card is the property of the UTMB Bookstore and it may be revoked at any time by the UTMB Bookstore at their sole discretion. Any unauthorized reproduction of the Card may lead to legal prosecution and forfeiture of membership in the Program and all Bucks earned.


Earning Points

UTMB Campus Store Rewards Members may be offered promotions (“Bucks Promotions”) which will award Bucks with the purchase of specified products and/or services from the UTMB Bookstore during the promotion period. Items ordered online and delivered to your home or using “store pickup” will earn Bucks as they would if purchased in store. Bucks Promotions will not apply to rain check items purchased after the promotion has ended. Bucks will not be earned in a transaction where Store Credit is used. Bucks Promotions will not apply to and Bucks cannot be earned on purchases of: stamps; phone/prepaid cards/gift cards; transportation passes; parking tokens; some consumer electronics items; charitable donations; service and shipping fees; department or on-account purchases; sales tax; certain items that are excluded in particular Bucks Promotions, and any other items specified as exclusions by the Company from time to time. See the UTMB Bookstore for details or call 409-772-1939. The UTMB Bookstore reserves the right to add or delete items eligible for Bucks issuance at any time, at its sole discretion, without notice.


Three (3) % of the total value (excluding sales tax) of the purchase of qualifying items and/or services will be converted into UTMB Campus Store Rewards Bucks at a 1:1 ratio.

For example, if Member purchases $100 worth of qualifying items, he/she will receive 3% of the total value ($3.00) as 3 UTMB Campus Store Rewards Bucks.


All Bucks will be awarded to the Member’s account immediately after completion of the transaction. Bucks will not be awarded if in Company’s reasonable opinion the merchandise purchased will be used for resale or commercial use; any Bucks awarded on such purchases will be forfeited. Company reserves the right to limit Bucks awarded with respect to any offer or promotion to reasonable household quantities. On a return and/or exchange the Bucks will be deducted from the Member’s account that was used for the original purchase.


Other incentive programs may not be combined with UTMB Campus Store Rewards. Other programs’ terms and conditions do not apply to the UTMB Campus Store Rewards.


Redeeming Bucks

When purchasing items and/or services at the UTMB Bookstore, Member may choose to either redeem earned Bucks or continue saving Bucks to use on a future purchase of items and/or services. If Member elects to redeem earned Bucks, the Bucks will be converted to the monetary value and the value will be deducted from the total price of the Member’s purchase of items and/or services from the UTMB Bookstore. Earned Bucks are converted the following way:

The Member can choose to redeem all Bucks at any future purchase at the UTMB Bookstore. At that point the Bucks are converted at equal dollar value.

For example: If Member has earned 5 UTMB Campus Store Rewards Points, he/she can choose to redeem the 5 dollars from the total purchase price. If the total price of the items/services is $100, 5 dollars will reduce the total amount due to $95.00.

Bucks will not be paid out in cash or Store Credit.

Bucks may not be used for the purchase of the following: transportation passes; parking tokens; charitable donations; department and on-account purchases, late fees and rental late fees; certain items that are excluded in particular Bucks Promotions, and any other items specified as exclusions by the Company from time to time. UTMB Bookstore bucks cannot be used for full or partial payment of other UTMB Auxiliary Enterprises services, such as UTMB Student Housing rent or deposit, Field House membership, UTMB Parking fees, or any other item/service not sold by the UTMB Bookstore.


Company may, at any time and without notice, change, eliminate, or terminate the Bucks earning or redemption procedures and offerings. Company, at its discretion, may not show the full list of redemption rules on marketing materials. Upon redemption of Bucks, the Bucks will immediately be deducted from Member’s account. Once Bucks are redeemed, Bucks cannot be credited back to Member’s account. When returning items paid with Bucks, the Bucks may not be refunded to Member. The sale or barter of Bucks, or any other reward or benefit (other than by the Company) is expressly prohibited. Any Bucks, award or benefit transferred, assigned, or sold in violation of the terms and conditions will be confiscated and membership in the Program may be terminated.


Member Information & Communications

By participating in the Program, Member agrees to allow Company to communicate via mail, email, phone and other channels. Member has to provide a phone number and email address at the time of signing up to the UTMB Campus Store Rewards program. Company may communicate news, offers, and notifications on behalf of the UTMB Bookstore and other UTMB Auxiliary Enterprises operations.